There’s no better guide to the pitfalls and potential of AI First than Justin Reilly. He’s spent years building businesses around the immense capabilities of artificial intelligence. As Verizon’s Head of Product, he spearheaded their multi-billion-dollar digital transformation program, which had machine learning at its core. He’s currently the CEO of Wavelo, a division of Tucows that’s revolutionizing the software that powers telecom businesses, where he’s building the modern telecom platform aimed at adapting faster and innovating better for an AI First world.

At Wavelo, Justin has already integrated AI tools like ChatGPT into the everyday workings of his business. He has firsthand experience in how you can use machine learning to create a product that’s deeply tied to human behaviour, personalizing and scaling your product more than ever before. And you don’t even need to be a big tech company to tap into this opportunity right now. Justin can show you how you can gather the data, talent and systems you need to maximize value, improve customer experience and scale your business faster.

In his talks, Justin cuts through the hype and delivers a practical guide to bringing machine learning into your organization. He explains six steps to becoming AI First, from understanding your data and how it drives your business, to setting up a feedback loop with your customers so you can build what they actually want. He’ll explain why diversity is so important for companies that want to become AI First, and how you can create an environment of open and radical innovation. His talks are both inspirational and immediately actionable—he gives you the tools you’ll need to succeed in this new world and empowers you to achieve success with your AI strategy.

Prior to Tucows, Justin founded Focus Health, Grey Seven Labs, and Qstir. He has held leadership positions at a number of hyper-growth startups, including ASAPP, Macquarium, and Arke Systems. Outside of the office, he is an award-winning spoken word artist, a graduate from Wharton Business School and a Penn basketball alum.