Performance measurement for not-for-profit organizations: A four-step framework
Use this four-step framework to effectively address the needs of your stakeholders when executing your organization’s performance measurement strategy.
Most NPOs have well-defined procedures for planning strategy, but many struggle executing these strategies due to having a multitude of stakeholders to consider in their governance matrix, each with their own perspectives on reporting frameworks. NPOs with strategies linked to performance measures are better equipped to address those conflicting stakeholder needs. If you already have a basic understanding of strategy mapping and performance measurement, this document is for you. Use it to help your organization execute the four steps of performance measurement for not-for-profit organizations.
Key takeaways:
- develop performance measures
- report on performance
- discover the changes your organization needs to make